Shipping

Standard Shipping

Sent out on Mondays to Fridays business hours, excluding holidays orders typically ship 3-5 business days after being placed (Please be mindful it if you have ordered a custom product from us. Our processing time can be 5-10 business days to perfect the customization of your order)

Expedited Shipping

 Sent out on Mondays to Fridays business hours, excluding holidays Orders typically ship 1-2 business days after being placed Orders get sent via a faster shipping line

Insured + Expedited Delivery

 Sent out on Mondays to Fridays business hours, excluding holidays Orders typically ship 1-2 business days after being placed Orders get sent via a faster shipping line Comes with free replacement for lost/stolen packages and 12 month warranty

 Estimated Delivery Times By Region

 USA: 18 - 25 Days

 Canada: 18 - 25 Days

Australia: 18 - 25 days

 New Zealand: 9 - 16 days.

 UK & Europe: 18 - 25 days

 Rest of Europe: 9 - 21 days

 Latin America: 15 - 25 days

 Other countries: 12 - 30 days

 PRIORITY PROCESSING: This just puts your order at the front of the line of the rest of orders ahead of your and reduces the "processing time". It does not change the shipping time stated above. 

 We are a small passionate team, working our butts off so your order will arrive on time, thank you for your patience.

Where can I find my tracking number?

 When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.

 If you haven't received one or if the tracking number doesn't work, contact our customer support channels and we'll gladly assist you.

 Can I change the shipping address for my order?

 Turn Me Vintage is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping addresses are correct when placing your order. If we have made an error, we will fully take responsibility and send you a replacement at no additional charge.

 I think my package might be stolen/lost in transit, what do I do?

If your package’s tracking number indicates that your order was delivered but you are unable to locate your parcel, please be sure to check around your property, lobby, or mailroom and reach out to neighbors in case someone has accepted the package on your behalf or it was misdelivered. We advise waiting 1-2 business days to see if the package is redelivered by the carrier. If your package has still not been located or redelivered after 2 business days, please notify your local post office directly to file a claim. You can file a claim at your local courier by providing your tracking information.

 Turn Me Vintage is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. For your own peace of mind, we recommend opting for the expedited and insured shipping methods which include a free replacement for stolen parcels.

 We will consider an item lost in transit if the tracking information has no updates for 25 days.